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Returns

LUXUCA.COM offers a hassle-free 7-day return for store credit policy, for items purchased on the Luxuca.com website, beginning on the day the package is delivered. If for any reason you wish to return a purchase, please contact us prior to return, ship the item back to us in the same condition with all tags attached using a traceable method, within 7 days of delivery. A credit for the full amount minus original shipping and a $10 processing fee will be given. If a return label was provided for the shipping, it may be deducted from your credit, as will be communicated by a service agent. Please allow up to 3 business days for your credit to be processed once we receive the item back. Your credit will be emailed to you in the form of a gift card without expiry, and redeemable on any future purchase. Please note that once an order is placed, it cannot be cancelled but will be treated under the terms of this returns policy. Items indicated as final sale or no-returns are non-returnable. Please contact customer service to arrange a return. Our returns policy is only valid for items purchased on the LUXUCA.COM website.


Our Authenticity Guarantee offers you a 100% money-back refund and protection including shipping both ways guaranteeing that every item purchased from us is original and authentic to the brand it represents.

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